Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Hexadigitall ("Company," "we," "our," or "us") regarding your use of our website, services, and products.

By accessing, browsing, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Description of Services

Hexadigitall provides comprehensive digital solutions including:

• Business Planning & Strategy: Business plan development, market research, and strategic consulting
• Web & Mobile Development: Custom website and mobile application development
• Digital Marketing: Social media marketing, advertising campaigns, and brand development
• Logo & Brand Design: Professional logo design and brand identity creation
• Portfolio Development: Professional portfolio and profile building services
• Educational Services: Online courses, training programs, and mentoring services
• Consulting Services: Business consulting, technical guidance, and strategic advice

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Eligibility and Registration

3.1 Age Requirements

You must be at least 18 years old to use our services. If you are under 18, you may only use our services with the involvement and consent of a parent or legal guardian.

3.2 Account Registration

For certain services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Update your information promptly when it changes
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our services for lawful business and personal purposes in accordance with these Terms.

4.2 Prohibited Activities

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any local, state, national, or international laws
• Transmit viruses, malware, or other harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services or servers
• Use automated scripts or bots without permission
• Impersonate any person or entity
• Collect or harvest personal information from other users
• Post or transmit spam, advertising, or promotional materials
• Infringe on intellectual property rights of others

5. Payment Terms and Billing

5.1 Pricing and Fees

Service pricing is clearly stated on our website and service agreements. Prices are subject to change with prior notice. All prices are in Nigerian Naira (NGN) or US Dollars (USD) unless otherwise specified.

5.2 Payment Methods

We accept various payment methods including bank transfers, credit/debit cards, and digital payment platforms. Payment processing is handled by secure third-party providers.

5.3 Payment Terms

• Payment is due within 30 days of invoice date unless otherwise agreed
• Late payments may incur additional fees
• Services may be suspended for non-payment
• All payments are non-refundable unless specified otherwise
• You are responsible for all taxes related to your purchases

5.4 Refund Policy

Refunds are considered on a case-by-case basis. Digital products and completed services are generally non-refundable. For ongoing services, refunds may be prorated based on unused services.

6. Intellectual Property Rights

6.1 Our Intellectual Property

All content, materials, and intellectual property on our website and in our services, including but not limited to text, graphics, logos, images, software, and design elements, are owned by or licensed to Hexadigitall and are protected by copyright, trademark, and other intellectual property laws.

6.2 Client Work Product

Upon full payment for services, you will own the final deliverables specifically created for you. However, we retain the right to:

• Use general knowledge, skills, and experience gained
• Retain and use work processes, methodologies, and techniques
• Use work samples in our portfolio (with permission)
• Retain pre-existing intellectual property used in your project

6.3 User Content

You retain ownership of content you provide to us. By submitting content, you grant us a non-exclusive license to use, modify, and distribute it as necessary to provide our services.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our Privacy Policy.

We implement appropriate security measures to protect your information, but we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account information.

8. Service Delivery and Performance

8.1 Project Timelines

Project timelines are estimates and may vary based on project complexity, client feedback, and external factors. We will communicate any significant delays promptly.

8.2 Client Responsibilities

Timely project completion depends on your cooperation, including:

• Providing necessary information and materials
• Responding to requests for feedback within agreed timeframes
• Making timely decisions and approvals
• Providing access to required systems or accounts

8.3 Revisions and Changes

Minor revisions are typically included in our services. Major changes or additional scope may require separate agreements and additional fees.

9. Disclaimers and Warranties

9.1 Service Disclaimer

Our services are provided "as is" without warranties of any kind, either express or implied. While we strive for excellence, we cannot guarantee specific outcomes or results from our services.

9.2 Third-Party Services

We may recommend or integrate third-party services. We are not responsible for the availability, content, or practices of third-party services.

10. Termination

10.1 Termination by You

You may terminate ongoing services with 30 days written notice. You remain responsible for payment of services rendered up to the termination date.

10.2 Termination by Us

We may terminate or suspend services immediately for:

• Violation of these Terms
• Non-payment of fees
• Illegal or harmful activities
• Abusive behavior toward our staff
• Any reason with 30 days notice

10.3 Effect of Termination

Upon termination, your right to use our services ceases immediately. You remain liable for all charges incurred before termination. We will provide final deliverables for paid work upon request.

11. Governing Law and Disputes

11.1 Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes will be resolved in the courts of Cross River State, Nigeria.

11.2 Dispute Resolution

We encourage resolving disputes through direct communication. For formal disputes, we prefer mediation before litigation. You agree to attempt good faith resolution of any disputes before taking legal action.

12. Miscellaneous

12.1 Entire Agreement

These Terms, together with our Privacy Policy and any written service agreements, constitute the entire agreement between you and Hexadigitall.

12.2 Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or website notice. Continued use after changes constitutes acceptance.

12.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

12.4 Assignment

You may not transfer or assign your rights or obligations under these Terms without our written consent. We may assign our rights and obligations without restriction.

13. Contact Information

If you have questions about these Terms of Service, please contact us:

Please allow up to 5 business days for a response to legal inquiries.